F.A.Q. & Medical INFO

>>> If it's emergency,
  please call 911 (and then, contact your physician)

How to find DME supplier for my address/or, my patient?
(enter zipcode, and then choose what DME you are looking for)
( Click here to search Medicare DME Information)

What are your hours of operation?
Our customer service is open M-F from 9:00 AM to 5:00 PM,
Closed on Sat. and Sun.

How do I place an order?
Call us at 847-647-8590(B), or fax to 847-647-7808.  Ace Medical Supply LLC.

What forms of payment do you take?
Cash or check ONLY. Currently we do not accept any credit card payments.

Do you accept Medicare or Public Aid(Medicaid)?
Yes, both insurances with doctor's prescription. No private insurances yet.

Medical Information

Medicare - http://www.medicare.gov

(联邦医疗保险中文版 - Medicare in Chinese Version)


(Medicare en la versión española - Medicare in Spanish Version)   
YouTube Spaniosh Video

Other Languages -
Please click and find your language  

Medicare & You: Medicare's Preventive Benefits
- Video

Do I need a prescription to get a supply?

What is Medicare?
Medicare is a Federal health insurance program for people 65 years or older, certain people with disabilities, and
people with end-stage renal disease (ESRD). Medicare has two parts -- Part A, which is hospital insurance, and Part B,
which is medical insurance.

Who qualifies for Medicare benefits?
  1. Individuals 65 years of age or older
  2. Individuals under 65 with permanent kidney failure (beginning three months after dialysis begins), or
  3. Individuals under 65, permanently disabled and entitled to Social Security benefits (beginning 24 months after the
    start of disability benefits)
(For more information, please contact Medicare)   

The Different Benefits of Traditional Medicare:
  1. Medicare Part A benefits cover hospital stays, home health care and hospice services
  2. Medicare Part B benefits cover physician visits, laboratory tests, ambulance services and home medical
  3. Medicare Part C is not a separate benefit. Part C is the part of Medicare policy that allows private health
    insurance companies to provide Medicare benefits. These Medicare private health plans, such as HMOs and
    PPOs, are known as Medicare Advantage Plans. If you want, you can choose to get your Medicare coverage
    through a Medicare Advantage Plan instead of through Original Medicare.
  4. Medicare Part D (outpatient Prescription Drug Insurance) is the part of Medicare that provides outpatient
    prescription drug coverage. Part D is provided only through private insurance companies that have contracts with
    the government—it is never provided directly by the government (like Original Medicare is).
(For more information, please contact Medicare)   


An agreement by your doctor, provider, or supplier to be paid directly by Medicare, to accept the payment amount
Medicare approves for the service, and not to bill you for any more than the Medicare deductible and coinsurance.

Certificate of medical necessity
A form that your doctor must complete for you to get Medicare coverage for certain medical equipment.

An amount you may be required to pay as your share of the cost for services after you pay any deductibles.
Coinsurance is usually a percentage (for example, 20%).

Contract suppliers (for Competitive Bid categories)
For Medicare to pay for the equipment and supplies in these categories, you must use one of the suppliers marked with
this icon This means that the equipment, supply or supplier is part of the Competitive Bidding Program. Generally, if you
want Medicare to help pay for equipment or supplies with a star icon, you’ll need to get the equipment or supplies from a
supplier with a star icon.. These suppliers must accept Medicare's approved payment amount as payment in full for
competitive bid items.

The amount you must pay for health care or prescriptions before Original Medicare, your prescription drug plan, or your
other insurance begins to pay.

Durable Medical Equipment
Certain medical equipment, like a walker, wheelchair, or hospital bed, that’s ordered by your doctor for use in the home.

Medically necessary
Health care services or supplies needed to prevent, diagnose, or treat an illness, injury, condition, disease, or its
symptoms and that meet accepted standards of medicine.

Medicare Advantage Plan (Part C)
A type of Medicare health plan offered by a private company that contracts with Medicare to provide you with all your
Part A and Part B benefits. Medicare Advantage Plans include Health Maintenance Organizations, Preferred Provider
Organizations, Private Fee-for-Service Plans, Special Needs Plans, and Medicare Medical Savings Account Plans. If you’
re enrolled in a Medicare Advantage Plan, Medicare services are covered through the plan and aren’t paid for under
Original Medicare. Most Medicare Advantage Plans offer prescription drug coverage.

Medicare-approved amount

In Original Medicare, this is the amount a doctor or supplier that accepts assignment can be paid. It may be less than
the actual amount a doctor or supplier charges. Medicare pays part of this amount and you’re responsible for the

Medigap policy
Medicare Supplement Insurance sold by private insurance companies to fill “gaps” in Original Medicare coverage.

Equipment that delivers medicine in a mist form to your lungs.

Original Medicare
Original Medicare is fee-for-service coverage under which the government pays your health care providers directly for
your Part A and/or Part B benefits.

Devices that correct or support the function of body parts. Examples include leg, arm, and neck braces.

Patient lifts
A medical device used to lift you from a bed or wheelchair.

Devices that substitute for a missing body part. Examples include artificial legs, arms, and eyes.

Prosthetic devices
Medical equipment (other than dental) that replaces all or part of an internal body organ.

Suppliers that participate in Medicare
These suppliers must accept Medicare assignment for all equipment and supplies. This means they accept the
Medicare-approved amount as payment in full and can only bill you for the Medicare deductible or coinsurance.

Ace Medical Supply, LLC
    Better Equipment!  Better Life!